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What Does Amazon Do With Returns In 2022? (Full Guide)
Logo since 2000
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| Amazon | |
| Formerly | Cadabra, Inc. (1994–1995) |
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Public |
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ISIN |
US0231351067 |
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| Founded |
July 5, 1994 ( 1994-07-05 ) Bellevue, Washington , U.S. |
| Founder |
Jeff Bezos |
| Headquarters |
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U.S.
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Area served
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Worldwide |
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Key people
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| Revenue |
 US$ 469.822 billion (2021) [1] [2] |
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US$24.879 billion (2021) [1] |
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US$33.364 billion (2021) [1] |
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Total assets |
US$420.549 billion (2021) [1] |
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Total equity |
US$138.245 billion (2021) [1] |
| Owner |
Jeff Bezos (14.0% voting power, 10.6% economic interest) [3] |
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Number of employees
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1,608,000 (Dec. 2021) [1] U.S.: 950,000 (Jun. 2021) [4] |
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Subsidiaries |
List
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amazon.com |
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Footnotes / references [5] [6] |
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Amazon is a major player in online e-commerce. Customers can purchase millions of household goods from Amazon with just few clicks using their computers or phones.
Amazon to Take Charge of Returns for 2021
Amazon accepts returns and will sell the goods to either e-commerce liquidation sellers or Amazon Warehouse. Some returns might be returned to Amazon. However, most are placed on pallets and shipped in bulk to Liquidation.com and Direct Liquidation.
Continue reading to learn more about Amazon’s return policy.
How does Amazon’s return process work
Amazon provides a 30-day return policy on all items and an online returns service.
Amazon and most of its third-party sellers offer this generous refund policy, although some products come with different return requirements or policies.
Amazon claims that it may take up to 25 business days to receive the item returned to the fulfillment center. Once the item is returned, a refund will be issued within two business days.
Once the product has been returned and checked in to the fulfillment centre, Amazon workers can list it on Amazon Warehouse.
If it doesn’t, the product can be sold along with any other returns.
What happens to Amazon Products that have been returned?
Amazon fulfilment centers process returns products, and they are then distributed to appropriate warehouses.
Amazon Warehouse may accept gently used items such as products that the customer has simply changed their mind, or was incorrect.
Rest of the products that are returned are placed on pallets and then are sold to liquidation businesses in large quantities.
Amazon stock can be purchased cheaply by liquidators. Then, they take those pallets and then sell them to other liquidators.
Liquidation.com for instance, is a B2B marketplace that sells products not just from Amazon but also from mass merchandise retailers like Target and Home Depot.
Amazon: What Types of Items can I Return?
Amazon allows you to return a lot of your purchases, provided that the seller follows all the requirements and policies.
Amazon returns are accepted for a majority of household goods, including clothes, pet supplies, tools, or accessories.
These products are generally easy to resell on Amazon Warehouse or to liquidation companies.
Certain items such as downloadable software or grocery items cannot be returned. It should be clear on the product listing that it is eligible for return and also in your order confirmation.
Amazon has over half the units that are sold by small businesses online. Amazon also offers liquidation plans for returned goods.
It’s often not worthwhile to spend the effort, time and money to make sure that a returned item is safe to place on Amazon.
Amazon uses mass liquidation warehouses to dispose of returned goods.
Think about it this way: if Amazon took the time to individually process each returned item, check it for quality, repackage, and relist on the site, it would take up valuable resources for the seller.
Everybody wins when they process returns promptly and sell the items returned on Amazon Warehouse (or to a third party liquidation site).
Amazon and the millions of its sellers can keep more money, resources and less tied down in individual returns.
It is possible for customers to rest assured that the returned merchandise will get another chance. But, this cannot guarantee that every product will be resold.
What Does Amazon Do With Returns In 2022? (Full Guide)