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Costco Glasses Return Policy 2022 (Contacts, Lenses + More)
Costco Wholesale is the country’s largest warehouse retailer, best known for offering generous prices for exclusive members. Costco Wholesale also provides health-related services via its own opticians and pharmacies.
Costco won’t accept prescription glasses, or sunglasses returns from customers within 2022. Costco can replace or modify your prescription if it is not correct. Costco will accept contact lenses returned up to five years after they were purchased if they have not been worn.
Are Prescription glasses refundable at Costco?
Costco Optical is unable to accept returns or exchanges on prescription glasses or sunglasses purchased from their optical department as with other personalized items.
The exception to this is if Costco has made an error with your prescription. If you’re having trouble adjusting to new glasses and believe your prescription is incorrect, they can be sent back to rectify the problem.
Costco can adjust your lenses with your prescription. To do this, please make an appointment at Costco’s opticians.
Can I Return My Costco Glasses If I am Unhappy With Them?
Costco guarantees a 100 percent satisfaction on non-prescription glasses like those for reading or blocking the sun. If the product does not meet your expectations, you can return it at any time.
Unfortunately, customers cannot return prescription glasses or opened contact lenses, even if you are unhappy with them.
You should be confident in your choice before you place an order.
Costco allows you to return glasses within 60-90 business days depending on where they are located.
Ask when you purchase the glasses for clarifications or call their customer support.
Costco accepts returns on contact lenses as long they remain in great condition up to five years after purchase.
This means that the contact lenses from Costco must be unopened, unused, and not damaged.
Costco opticians will also allow you to request two pairs of test lenses. This is a great way to make sure you’re satisfied with your lens brand before placing an order.
You can start a return by bringing your contact lenses and your Costco membership card to the optic department.
If you bought your contact lenses online you may also be able to start your return by using the options available once you log into Costco.
Your receipt is not required as long as it’s on your member card. The Costco system will store your purchase.
What is Costco’s Glasses Warranty?
Costco does not offer any warranty on frames or lenses.
This includes offering no cover for scratches or breakages to lenses or frames, even if purchased from Costco.
Yes, you need a Costco membership to purchase glasses or contact lenses from Costco.
Costco memberships cost $60 and can be cancelled or refunded anytime after the purchase.
Do I Need A Costco Membership For An Eye Exam?
Costco members are not required for an eye test at Costco opticians. However, they offer a competitive price and many other services.
The online store locater can help you find your closest Costco.
It is possible to find out more by reading Costco reviews on repairs, EyeMed acceptance, VSP/EyeMed coverage, and whether Costco also takes GoodRx.
Costco will not accept returns for prescription sunglasses or glasses. Costco can accept returns on contacts lenses bought from their optical department for up to 5 year after purchase. You can return non-prescription lenses anytime they’re not satisfactory.
Is it possible to return contact lenses to Costco?
If your Costco.com purchase of contact lenses is not satisfactory, you can simply return it to any Costco Optical Department. You don’t need to be in line for the general return at the warehouse.
Are Costco Prescription Glasses Returnable?
Based on the Costco eyeglasses return policy, Costco Optical does not accept returns or exchanges of prescription glasses or sunglasses as these are regarded as personalized items. One exception is when Costco makes the wrong prescription.
Are Contact Lenses Returnable?
There are so many ways to take care of your contacts. However, the most common question is: “Can I refund my contacts?”. Retail companies have their own returns policies. The majority require that defective and unused lenses must be returned within 30 calendar days.
Costco Optical Offers a Satisfaction Warranty
Costco Optical offers a 30-day return policy. Although there isn’t a guarantee that you will be satisfied, your prescription can be changed and lenses may still be exchanged. Depending on the location of Costco Optical, replacements can take between 60-90 days.
.Costco Glasses Return Policy 2022 (Contacts, Lenses + More)