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What Does Costco Do With Returns In 2022? (You’Ll Be Surprised)
Costco’s Return Policy – What Does It Mean?
The 100% Satisfaction Guarantee covers customers. Any item purchased in-store, online, or both can be returned to receive a complete refund.
There are very few exceptions to this rule. You can return the items without restrictions and with no additional packaging. To make it easier for the returns staff to locate you, be sure to have your Costco member card.
Costco’s Food Returns Policy: What is it doing?
Food of all kinds must be disposed immediately for safety and health reasons.
In addition, all frozen foods and fresh fruit and vegetables are typically disposed and not reshelved. One exception is bread. Costco gets credit for picking it up.
Costco Does What With Defective Returneds
Costco may dispose of defective merchandise or label it as unsafe for sale.
Items that have been damaged cannot be restocked. If possible, the item will be returned to Costco for full credit. Costco may throw away the items.
Costco’s Unused Returns: What is it doing?
It is possible to replenish stock on warehouse floors with any merchandise left unutilized, even if they are for non-perishable goods like electronics and outdoor furniture.
Costco normally stocks these products at a lower price in the clearance section if they fall within this category.
The item can’t be returned to the sale floor if it has been opened by the customer. The Grade A/B liquidation auctions will receive the unused, but not opened merchandise.
Costco and Used Returns
Costco members often return merchandise after light use.
Costco Returns Depot inspects each item to determine its condition. They also search for damages and missing parts. It will be donated if it’s a medicinal or perishable item.
If it is heavily scratched or broken, the item is labeled Grade C/D and stored for liquidation auctions.
What Is Costco Liquidation Auctions?
Costco collaborates with many businesses that will purchase open and unopened Grade A/B or Grade C/B items. This is when companies refurbish the merchandise to resell it, or just sell it as-is.
Costco has strict controls to ensure that these items do not return again. Costco may also hold auctions for other buyers.
Does Costco Keep Track Of Returns?
Costco does not follow every return, but it monitors the amount of customers’ returns.
As an example, customers who make frequent returns of expensive items or items that are clearly very used might be flagged in the system. Costco remains lenient but does ensure a generous return policy is.
Costco.com cannot accept returns on certain items
These items cannot be returned through Costco.com’s self-service portal.
To learn more, don’t forget to see our other related posts on when Costco restocks, if Costco price matches, and when flooring goes on sale at Costco.
What Does Costco Do With Returns In 2022? (You’Ll Be Surprised)