Petsmart Fish Return Policy 2022 (Dead, Sick, Unwanted Fish)

PetSmart sells a variety of fish to its customers including male and female betta fish, goldfish, minnows, sharks, angelfish, platys, and many more.

You may wonder if PetSmart has a return or refund policy for fish that have died after they were purchased from you. Let me tell you what I know about this!

PetSmart Fish Refund Policy 2022

PetSmart gives customers the option to exchange or return fish up until 2022. A receipt is required and you must bring the fish in its original container.

Read on to learn whether or not you may return a sick or dead fish for a reimbursement, the return process at PetSmart, as well as how long it takes to process refunds.

What Can I Do To Return an Unwell Fish To PetSmart

PetSmart accepts returns for sick fish. The fish need to be ill to return.

Customer must also make the return within 14-days of initial purchase.

If you are outside the 14-day return window, it may still be worth enquiring at PetSmart as they tend to view returns on a case-by-case basis.

The staff can make the final decision about whether a returned item is acceptable or rejected.

PetSmart can exchange one sick fish with another.

You can exchange a sick fish for another one if this is done within 14 days of the initial purchase and you have the original receipt to prove this.

PetSmart will allow you to return the sick fish after accepting it. An exchange is required if you wish to receive a new fish.

How can I return an ailing fish to PetSmart

To physically return a sick fish to PetSmart, you will need to bring it into a store without causing potential harm to the fish.

To do this, place some fish tanks water into a bag or container and put the fish inside. You should not drink tap water as it can harm your fish and make it die.

It is important to try and reduce time that the fish remains in this container. To return your fish, simply go straight to PetSmart.

PetSmart Can I Return a Dead Fish?

PetSmart accepts dead fish as long as the item is returned within 14 calendar days. To prove purchase, the receipt must be brought with you.

PetSmart might request that employees take a sample water from your tank to assist in determining the cause.

This water is then tested for safety to be used by other fish. This is very important for those who choose an exchange or refund for fish.

PetSmart: What should you bring when exchanging a fish?

You will need to present the following items to exchange a fish at PetSmart:

What fish do you wish to exchange?

Your receipt (or another proof) of purchase

Valid form of photo identification

You can give your fish a small amount of the tank’s water, but only if they are too sick to drink it.

Note that the store policy asks for exchanges to be made within 14 days of the initial purchase.

How long does PetSmart take to issue refunds?

You can expect a PetSmart refund to take between 3 to 7 days for the money to be put into your bank account.

PetSmart will then send you an email to confirm they have processed your refund successfully.

PetSmart Can I Return a Used Fish Tank?

PetSmart allows returns of products such as fish tanks mainly on a case-by-case basis, primarily if they have been used or were already broken at the time of purchase.

Also, most new products can be returned if the packaging is still intact or they are sold in an acceptable condition.

PetSmart recommends that you return the item within 14 days after purchase.

Are You Able to Return a Small Animal To PetSmart

PetSmart allows you to return small pets, from hamsters and fish, to them within 14 days.

To be eligible for a return or exchange, your receipt must be presented.

PetSmart may not allow a returned healthy animal to be accepted, however each case will be considered individually.

PetSmart staff will help you decide if it is possible to care for the little animal.

If you’re a regular PetSmart customer, it might interest you to find out where PetSmart animals came from. This includes fish.

Conclusion: PetSmart Fish Return Policy

PetSmart will allow you to return fish for refunds and exchanges within 14 days after the original purchase. As proof of purchase, you will need your receipt. If required, it would be a good idea to also bring a valid ID.

PetSmart will accept dead or sick fish.

.Petsmart Fish Return Policy 2022 (Dead, Sick, Unwanted Fish)