Dollar General Return Policy 2022 [All You Need To Know]

With a vast variety of merchandise on offer at such affordable prices, shoppers have plenty of products to choose from when shopping at Dollar General.

Customers may have questions about how to return products if they aren’t happy. You can trust me that this information is accurate.

Dollar General Return Policy 2022

Dollar General’s returns policy states that you have 30 days to return any items purchased in-store or online. Dollar General will require the receipt to be used for returns in-store. Once an item has been returned, customers can either get a full refund or receive the refund amount on a gift card.

Want to know about returning items to Dollar General?

Read on for more information on Dollar General’s returns policy, including different stores’ criteria for returns and how to get a refund without a receipt!

What Is the Best Way to Return an Item at Dollar General

You can return items that you purchased at Dollar General and via the Website.

In order to exchange items purchased in person, customers should bring the item back to Dollar General. At the register, an employee will handle your refund.

Customer Services is the first step in returning an item purchased on Dollar General’s site.

Following that they will be sent return instructions. They also get a unique Returns Authorization numbers. Then they will need to:

Pack the item securely in its original packaging.

Be sure to include the customer’s order number, their billing name and address.

Send the item to Customer Service.

More information is available on the Dollar General site’s online returns page. You should remember that online orders can not be refunded and vice versa.

How Long Do You Have To Return An Item To Dollar General?

Dollar General states on its website that customers have thirty days to return online purchases, provided they’re still in good shape.

But online, although the return window is clearly defined, it is unclear how much time shoppers must take to return any items purchased in a Dollar General location.

In some instances, there have been reports that customers were able to return products within 90-days of purchase.

Can You Return An Item To Dollar General Without A Receipt?

Your receipt will be required to obtain a full reimbursement for your return to Dollar General. Dollar General employees cannot issue refunds to original payment methods if your receipt is not provided.

However, it is still possible to return products to a Dollar General store, even if you lose your receipt!

If you are unable to return the item, the Dollar General gift cards will reimburse the amount or give you the opportunity for a replacement of the item.

What if you want to exchange used items for dollars general?

DollarGeneral.com allows you to return any used product that was purchased in-store, online, or in-store, provided they remain in good working order.

They should be returned in the original packaging and all documentation, parts and accessories must still be included.

A refund may not be granted if you try to return a damaged or defective item.

In-store refunds are much more common, but it could also be up to the discretion and skill of the staff member you speak to.

How can I send damaged or defected items back to Dollar General

Contact Customer Services within thirty days of receiving an item ordered on the Dollar General Website that is damaged or deficient.

You may also be eligible for a full refund or reimbursement of your shipping costs. Contact us at 877-463-1553

They will need to know the product’s order number and item number, which you can find on your original confirmation email.

Are There Any Items That Cannot Be Returned To Dollar General?

While you can return most items bought either in-store or online at Dollar General, there are some exceptions! For one thing, alcohol can only be returned to the location it was purchased from, and only if it remains unopened.

Further, Dollar General will not accept returns on cigarettes or any other tobacco products, even if they have not been opened. Also, you cannot return gift cards or prepaid cards as well as gift wrapping services.

Most other items will be accepted for returns, as long as they are in good condition and returned with all original paperwork, parts, and accessories.

Find out more at Dollar General about the shoplifting policy. Learn if Dollar General is selling alcohol. And if Dollar General does sell gift cards.

Conclusion

Dollar General allows you to return almost all of your items, online or in-store. However, certain conditions must be met. They must not have been worn and be returned in original packaging.

You will receive a full refund if you bring your receipt. If you do not have the receipt, your refund will be credited to a gift voucher. Any shipping fees will be deducted from the total amount of your refund for online returns.

You can find more details about returns at Dollar General by visiting their “Returns” page. Or, you can call up your local store to find out more about their specific returns policy.

What length of time do you have to return items to Dollar General?

Within 30 days

Can You Return Dollar General Items To Any Store?

The item can be returned only to the shop where it was purchased if you have made the purchase at a physical store. Dollar General does not allow you to return items that were purchased from their website.

.Dollar General Return Policy 2022 [All You Need To Know]